At Joseph and Joseph we are fully committed to protecting the privacy and confidentiality of our users. This privacy policy outlines how we collect, use, store, and protect the personal and medical information you provide to us through our website, mobile application, or any other digital platform. When you use our services, we may collect certain personal information such as your name, contact details, age, gender, and address, along with sensitive health data including your symptoms, medical history, prescriptions, lab reports, and consultation records. This information is collected solely for the purpose of providing you with accurate medical assistance, seamless appointment scheduling, health record management, and continuous support for your wellness journey.

We assure you that your information will never be sold, misused, or shared with any third party without your explicit consent, except where required by law or for essential service operations like sharing data with licensed doctors, diagnostic labs, or pharmacies directly related to your treatment. Your data is stored securely on encrypted servers with strict access control measures, and we take every step to ensure it is protected from unauthorized access, alteration, or disclosure.

We also collect technical data such as device type, IP address, browser information, and usage patterns to improve the performance and functionality of our services. Cookies may be used to enhance user experience, and users can choose to disable them from their browser settings. By continuing to use our platform, you agree to the terms described in this privacy policy.

You have full rights to access your data, request corrections, or even ask for its deletion where legally permissible. We may update this privacy policy from time to time to reflect changes in law, technology, or our services. Continued use of our platform after such updates signifies your acceptance of the revised terms.

If you have any questions or concerns regarding your privacy or the way your information is handled, please feel free to contact us at info@josephandjosephhealthcare.co.uk or call us at  0044 161 9053988 (from 9.00am to 5.00pm ). Your health information is important, and we treat it with the utmost respect and care.